Training and Assessment Strategy-CUASS00070 Advanced Tap Dance Teaching Skill Set SCORM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC601 Prepare and administer tax documentation for legal entities FNSACC512 Prepare tax documentation for individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCBIO204 Follow site biosecurity procedures AHCWHS202 Participate in workplace health and safety processes AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications Electives AHCCHM201 Apply chemicals under supervision AHCMOM203 Operate basic machinery and equipment AHCSOL203 Assist with soil or growing media sampling and testing AHCWRK211 Participate in environmentally sustainable work practices AHCNSY205 Pot up plants AHCNSY207 Undertake propagation activities AHCPCM204 Recognise plants AHCBIO203 Inspect and clean machinery

CPCCCA3007C Construct pitched roofs

install and test braking system kits AUMGTD001 Perform wheel alignment operations AUMGTG001 Install fixed and moveable glass components on vehicles AUMGTM001 Assemble vehicle components AURTTD004 Inspect and service suspension systems AURTTB004 Inspect and service air braking systems MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MSS402001 Apply competitive systems and practices MSS402010 Manage the impact of change on own work MSS402080 Undertake root cause analysis * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-CUASS00070 Advanced Tap Dance Teaching Skill Set SCORM aggressive or abusive customers SIRXCEG009You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.